The inmate grievance procedure is set out in Commissioner's Directive 600.6.03.2 entitled "Inmate Grievances and Appeals Against the Denial of a Claim Against the Crown" and in Commissioner's Directive 600.6.03.3 entitled, "Parolee Grievances". The Commissioner's Directives outline the general purpose and procedure for the grievance systems and are both supplemented by detailed Divisional Instructions that set out the specific procedures and rules. In relation to inmate grievances, Divisional Instruction 600.6.03.1 deals with allocation of responsibilities and appointments, Divisional Instruction 600.6.03.2 deals with handling and processing of inmate grievances and contains an annex indicating matters that are not grievable. Divisional Instruction 600.6.03.3deals with claims against the Crown and the appeal process. With respect to parolee grievances, Divisional lnstruction 600.6.03.4 deals with the handling and processing of such grievances. The current Commissioner's Directives and Divisional Instructions should always be consulted. Divisional Instructions are issued by Directors of divisions under the authority of the Commissioner of Corrections, pursuant to s7 of the Penitentiary Service Regulations.