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GRIEVANCE PROCEDURE


16. (1) Where a youth tells a staff member that the youth wishes to discuss a matter with the director, the staff member shall forthwith tell the director of this request.
    (2) On receipt of a request under this section, the director shall arrange to meet with the youth and discuss the matter as soon as practical.
    (3) A director may investigate any grievance submitted to the director under this section and shall report all investigations of grievances by youths to the director referred to in section 34 of the Act.
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